Privacy Policy

1. Introduction

Welcome to Global Production ("we," "our," "us"). We operate as a premier photography and videography studio based in Delhi NCR, India. We are committed to safeguarding the privacy of our clients, website visitors, and service recipients.

This Privacy Policy outlines how we handle personal data collected through our website (globalproduction.in), online booking portals, payment gateways, and client communications.

2. Information We Collect

We collect personal information necessary to deliver high-quality photography and booking services:

• Contact Information: Full name, mobile/WhatsApp phone number, and email address provided during shoot booking or inquiry.
• Event & Location Details: Shoot date, preferred time slot, venue location address, nearest metro station, and special event requirements.
• Payment Information: Transaction status, Razorpay Order ID, Payment ID, and installment records. (Note: We do not store credit card/debit card numbers or UPI PINs on our servers. All financial data is processed securely through Razorpay PCI-DSS compliant payment gateway).
• Photography & Video Media: High-resolution photos, raw footage, cinematic reels, and video files captured during agreed photoshoots.
• Technical Data: IP address, browser type, device information, and usage analytics when browsing our website.

3. How We Use Your Information

Your information is strictly used for legitimate business purposes:

4. Media Usage & Portfolio Policy

As a professional artistic photography studio, Global Production reserves the right to display selected curated photographs from wedding, pre-wedding, and portrait sessions on our website gallery and official social channels for portfolio demonstration.

If you prefer your photoshoot images to remain completely private or excluded from online promotional portfolios, please inform us in writing at support@globalproduction.in prior to or at the time of booking. We respect all privacy requests.

5. Data Sharing & Security

We respect your data and never sell, rent, or trade your personal information to third-party marketing companies.

Data is shared strictly with trusted service providers who assist our operations:

• Razorpay Software Pvt. Ltd.: For secure payment gateway processing and verification.
• Cloud Storage & Delivery Infrastructure: Encrypted cloud storage for delivering private high-res client photo galleries.
• Legal Obligations: If required by Indian law enforcement or court order under legal jurisdiction in Delhi.

6. Data Protection Measures

We implement industry-standard administrative, technical, and physical security controls to protect your data against unauthorized access, loss, or disclosure. All website transactions use SSL (HTTPS) encryption, and online payment processing is managed by PCI-DSS certified gateway providers.

7. Your Rights

Under applicable Indian laws, you have the following rights regarding your personal data:

• Request access to the personal data we hold about you.
• Request corrections or updates to your booking details.
• Request removal of your images from our public online portfolio.
• Opt-out of promotional marketing emails or messages.